For fees starting at $25/mo for customer service or $35/mo for fulfillment services, you can have a full-time staff.
Consulting
Personalized phone Answering
(monthly, daily or 1/2 day programs)
Order taking
Order Fulfillment
Do you fit one of these categories? If so, we may be your solution:
Phone Answering Service:
Small business owner who rely on answering machine when away from the office.
You want to take a vacation, but need someone to cover your phones.
Small franchise owner who wants the confidence that their customers' concerns are being handled professionally. Also, you want the ability to track customers' feedback.
A business owner or manager who wants an in-depth perspective of how your past and present customers view your company.
A manufacturer or on-line store who needs a customer service department to take orders.
An on-line store that needs a resource to warehouse and ship their products.
Shipping Services:
Trending Solutions will now ship your products, whether we take them over the phone or your customers order them via your website.
How does it work?
An order is entered via your website
An e-mail notification is sent to you and Trending Solutions advising that an order has been placed
Trending Solutions ships your product generally the same day, but guarantee within 24 hours from receipt of order.
Trending Solutions will send you and the customer an e-mail notifying that the order has been shipped along with any applicable shipping information.
Trending Solutions service fees may be able to be absorbed in your shipping/handling fees to your customer.
Services
Trending Solutions, LLC PO Box 314 New Albany, OH 43054 (614) 939-4133